Client: A renowned Food Chain
When this client approached us, their existing system and mobile app were slowing the overall customer experience. There were bugs, crashes and a clunky ordering experience. Build on the wrong technology utilization, and the system was badly hurting their sales. More than a quick fix, they needed a full transformation.
How did we begin?
We initiated by stabilizing the current system, making sure that no single order was missed during the technical work. Our team tirelessly worked to rebuild the system that must be scalable, smarter and faster.
The Solutions
- At first, we removed the password struggles. We designed the flexible login experiencewhere customers were able to sign in using:
- Biometric or Face ID
- Social media account
- Credentials
The system recognizes the user instantly, making every experience smooth.
- We successfully linked the platform with their ERP systemin the background. This implies:
- Updates on products in real time
- Smooth creation of invoices
- Order monitoring that never lags
- The foundation of the new platform is flexibility. We built it to expand with the company; new features are added every week in response to user input and changing requirements.
It currently operates effectively in 07 locations and is outfitted to:
- Include additional vendors or stores.
- Enter a full-fledged B2B market.
- Promote scalability at the marketplace level.
